Welcome to Discover La Maddalena. We are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information when you visit our website or book a tour with us, in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679.
The entity responsible for processing your personal data is: Discover La Maddalena Address: Via Roma 25, Palau (SS), Italy Email: info@happysardiniatours.it Phone: +39 351 940 6445
We collect the following types of information:
Personal Identification Data: Name, email address, phone number, and nationality (provided voluntarily via our contact forms or WhatsApp).
Booking Details: Tour dates, number of guests, and specific requests or preferences.
Technical Data: IP address, browser type, and operating system (collected automatically for site security).
Usage Data: Information on how you use our website (via Cookies).
Direct Interactions: You provide data when you fill out our “Send a Request” form, contact us via WhatsApp, or call us directly.
Automated Technologies: As you interact with our website, we may automatically collect technical data via cookies (Google Maps, etc.).
We use your data for the following purposes:
To Manage Bookings: To process your request for a boat tour, confirm availability, and communicate departure details.
Customer Service: To answer your questions via email or WhatsApp.
Legal Obligations: To comply with Italian tax and accounting laws (e.g., issuing invoices).
Security: To protect our website and services.
We do not sell your personal data. We may share your data with:
Service Providers: Accountants or legal advisors for tax compliance.
IT Providers: Hosting services and email platforms that ensure our website runs securely.
Authorities: If required by law (e.g., Coast Guard or Port Authority).
Your data is primarily processed within the European Economic Area (EEA). However, by using WhatsApp for communication, some data may be processed on servers outside the EEA (USA). By initiating a chat via WhatsApp, you acknowledge this transfer.
We retain your personal data only as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements (typically 10 years for tax records in Italy).
Under the GDPR, you have the right to:
Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate data.
Deletion: Request us to delete your data (“Right to be Forgotten”), unless we are legally required to keep it.
Objection: Object to the processing of your data.
Withdraw Consent: Withdraw consent at any time (e.g., for cookies).
To exercise these rights, please contact us at info@happysardiniatours.it.
What are Cookies? Cookies are small text files saved on your device when you visit a website.
Cookies We Use:
Strictly Necessary Cookies: Essential for the website to function.
Functional Cookies: Example: Google Maps (embedded in our footer to show our location).
Analytics Cookies: We may use tools to understand how visitors use our site. These are only activated if you click “Accept” on our Cookie Banner.
Managing Cookies: You can choose to disable cookies through your browser settings or by clicking “Necessary Only” on our cookie banner. Please note that disabling cookies may affect the functionality of the map features.
This policy is effective as of 03/12/2025. We may update this policy from time to time to reflect changes in our practices or legal requirements.